Common Skills for Literacy Practitioners
Supplemental: Program Development and Administration
- Knowledge and Understanding
- Government policies which relate to and affect literacy organizations, planning, programming and recruitment of learners and staff. Decision-making process in government.
- Provincial core quality standards and outcomes for literacy programs. Articulation of literacy programs to advanced education programs in boards of education and colleges.
- Procedures for needs assessments (community, workplace, individual), monitoring and evaluation of programs.
- Program planning and curriculum development. Materials, resources and support services available for volunteers, tutors and paid instructors.
- Awareness of proper hiring procedures, interviewing skills, employment standards and occupational health and safety.
- Working knowledge of strategic planning and options for board governance. Ability to work within a board structure. Team building and management of staff and volunteers.
- Various types of literacy programs and models for delivery. How to develop models appropriate for the community, workplace, group of learners.
- Staff and volunteer management including recruitment, assessment, training, planning, conflict resolution and evaluation. Variety of staff development models (e.g., workshops, projects, formal education), tutor/instructor training programs and materials.
- Cross-cultural awareness and inclusion of cross-cultural issues in all aspects of staff and volunteer management.
- Fundraising (e.g., planning, advertising, implementing).
- Legal structures and requirements of not-for-profit incorporations including constitution, by-laws, membership and reporting requirements.
(The Adult Literacy Educator Skills List is reprinted here with permission from the Ontario Literacy Coalition, www.on.literacy.ca.)